📊 **Join Our Team as a Data Associate, Contacts at MediaRadar!**
At MediaRadar, we specialize in offering comprehensive advertising analysis for over 4.1 million brands across various media platforms, including TV, digital, mobile, email, events, social media, and print. With over 2200 ad tech & media company clients, we pride ourselves on delivering unmatched quality and award-winning customer service, empowering our clients to identify sales opportunities, craft compelling pitches, and maximize every sale.
We’re currently seeking a Data Associate, Contacts to join our team. In this role, you’ll be responsible for researching new contact information, maintaining our contact database, conducting root cause analysis, troubleshooting issues, and supporting related projects as required. The ideal candidate possesses exceptional attention to detail, prioritization skills, and the ability to manage their workflow independently. This remote role is based in the US and operates during East Coast hours.
**What You’ll Do:**
**Data Management:**
– Fulfilling client requests for contact information data
– Auditing data collected by third-party vendors
– Inputting results into internal systems
**Communication and Correspondence:**
– Corresponding with clients regarding data requests and updates
– Engaging in a high volume of daily email correspondence to generate new contact information
**Research and Analysis:**
– Utilizing various methods such as phone, web research, and email outreach to gather required data
– Reviewing advertising trade publications and analyzing agency account changes
**Operations Support and Process Improvement:**
– Assisting in executing strategic work and special projects
– Identifying and escalating continuous improvement projects to enhance workflow
– Supporting ad hoc Operations functions including data setup and maintenance
**Requirements:**
**Who You Are:**
– Demonstrates excellent customer service and communication skills
– Possesses relevant experience in Contacts Management, Data Management, etc.
– Proactively seeks clarification, communicates errors, and implements process improvements
– Utilizes and provides feedback on provided tools effectively
– Exhibits the ability to multitask and work in a fast-paced environment
– Maintains strong attention to detail and organization
– Has a working knowledge of Microsoft and Google Suite programs
– Works effectively both independently and as part of a team
**Nice to Haves:**
– Experience in Marketing, Product, Direct Marketing, Agency, Advertising, or SaaS Data Business
– Experience in email campaign management and text manipulation data analysis
– Experience in online research and familiarity with SEO concepts
– Strong proficiency in Excel, particularly in formulas, filters, VLOOKUPS, parsing, and pivot tables
**Benefits:**
Aside from career progression, training and development, and an excellent work/life balance, future Radarians can expect a great benefits package that includes:
– Medical, Dental & Vision Insurance
– 401k with Company Match
– Paid Vacation, Sick Time, and Holidays
– Transit Discounts
– Summer Fridays
– Yearly salary is $43,000.
At MediaRadar, we foster a culture of hard work, fun, and strong relationships. Despite remote work during the pandemic, we’ve grown closer by sharing our home office experiences, discussing mental wellness, and organizing virtual events like happy hours and talent shows. Our engaged Diversity, Equity, & Inclusion Team ensures MediaRadar remains a welcoming and inclusive workplace. We’ve won Stevie Awards for Client Service and have been named to Mogul’s Best Places for Millennial Women to Work for the past two years.
Discover what it’s like to work with our awesome team [here](link to company culture page). 🌟
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