🌟 **Exciting Remote Opportunity Available in the US!**
Are you looking for a remote position in the US? We have an opening for an Order Management Specialist at KnowBe4! As a key member of our team, you’ll play a crucial role in ensuring accuracy and efficiency in order processing and customer communication. Here’s what you’ll be doing:
**Responsibilities:**
– Review and validate all order paperwork to ensure accuracy and completeness.
– Review contracts to identify invoicing and payment terms.
– Provide customer support, addressing payment-related inquiries and console questions.
– Quality check invoices prepared by the team before billing customers.
– Upload Tax Certificates and respond to customer emails regarding access to the console and billing.
– Accurately process incoming orders and perform various console-related tasks.
**Minimum Qualifications:**
– High School diploma or GED.
– Experience with Gmail, Google Docs, MS Office (Word and Excel), and web browsers.
– Fluent in multiple languages preferred.
– Strong verbal and written communication skills.
– Excellent time management and organization skills.
The base pay for this position is $17.50/hr. Applications will be accepted until 5/29/2024.
**Our Fantastic Benefits:**
At KnowBe4, we believe in taking care of our employees. That’s why we offer a range of fantastic benefits, including:
– Company-wide monthly bonuses
– Employee referral bonuses
– 401k matching (US)
– Fully paid medical insurance (US)
– Generous paid time off
– Parental leave and adoption assistance
– Tuition and certification reimbursement
– Gym benefits
– Relaxed dress code
For more details about our benefits, visit [here](www.knowbe4.com/careers/benefits).
Note: An applicant assessment and background check may be part of your hiring procedure. KnowBe4 is an equal opportunity employer, and we welcome applicants from diverse backgrounds. If you require reasonable accommodation during the application process, please visit [here](www.knowbe4.com/careers/request-accommodation).
We’re excited to welcome talented individuals to our team! Please note that we do not accept applications from recruitment agencies.
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