Your Role:
Join us as the friendly face of our luxury brand, providing personalized assistance to customers on product details, sizing, and styling to ensure every interaction leaves a lasting impression.
Engage customers through tailored phone calls, crafting bespoke experiences that cater to their individual needs and preferences.
Stay ahead of industry trends and collections, offering expert advice to guide customers in making informed purchasing decisions.
Handle customer inquiries with finesse, addressing concerns about orders, shipping, and returns to deliver exceptional service.
Collaborate closely with our sales and customer service teams to maintain seamless experiences that reflect our brand’s values.
Maintain meticulous records of customer interactions using our CRM system, ensuring accuracy and personalized service.
What We’re Looking For:
While previous experience in luxury customer service is preferred, a genuine passion for delivering exceptional experiences is key.
Strong communication skills, both written and verbal, are essential for building genuine connections with customers.
A deep appreciation for luxury fashion and a keen eye for industry trends are highly valued.
The ability to work independently and remotely, showcasing excellent time management and organizational skills.
Proficiency in technology and online platforms, including CRM systems and order processing software, is required.
A positive attitude, fueled by a genuine passion for assisting customers and a commitment to delivering outstanding service.
Flexibility to adapt to non-traditional working hours based on customer demand.
Why Join Us:
Competitive compensation awaits, alongside the opportunity to work with a globally renowned luxury clothing brand and enrich your expertise in the industry.
Enjoy the flexibility of a remote work arrangement while thriving in a collaborative and supportive team environment.
Unlock your potential for professional growth and development within our esteemed company.
If you’re ready to embark on a journey where elegance meets excellence and your passion for luxury fashion can shine, we invite you to apply and become a part of our team. Help us redefine the standards of exceptional service in the world of luxury fashion.
Technical Requirements:
For this program, you’ll need your own PC or Laptop computer with the following specifications:
Operating System: Windows 10 or 11, MacOS Ventura or newer Processor with at least 2GHz of processing power Minimum 4GB RAM High-Speed Hardwired internet with at least 20 down/10 up speed. No wireless, satellite, wifi-based internet services. Peripheral equipment must be wired-usb variants. Webcam required for training.
Benefits:
Salary: $16.00 – $17.00 per hour Expected hours: 40 per week Benefits such as Health Insurance, Dental and Vision Coverage, 401K, and more available after 60 days of employment.
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Activus Connect- Brand Ambassador (Virtual/Remote) (theapplicantmanager.com)
